This position is responsible for a variety of programs geared towards improving community communications and education in regard to city programs, projects and initiatives. Duties include assisting residents, businesses, and visitors with resolution to questions and concerns; coordinating civic outreach activities that enhance community relations; serving as a liaison for residents, businesses, and visitors for guidance in problem-solving, requests for information, and presentations regarding city programs and services; assisting with graphic design requests, website content, and Print Services operations; and overseeing the departmental budget. A Bachelor’s degree, or equivalent, with major course work in communications, marketing, public administration, public relations or a related field required. Must have a minimum of three years related experience and have, or be able to obtain, a valid class C Texas driver’s license. Must also have strong interpersonal and organizational skills and excellent written and oral communications skills. Schedule will include some evening and weekend hours. A résumé must be submitted with application.
PAY GRADE GG21 / FULL PAY RANGE $5,205 – $7,337 PER MONTH
The Communications Department collects and distributes timely information to a variety of interested parties across a number of platforms. The department serves external stakeholders, including residents, media, other governmental bodies, businesses and interested opinion leaders. It also communicates to internal stakeholders, such as city employees, boards and commissions, the mayor and the City Council.
A variety of tools are employed to inform and educate audiences:
Additionally, a number of town hall and neighborhood association roundtables meetings are held annually where residents meet face-to-face with city leaders.
The Communications Department consists of six areas:
- Community Outreach
- Graphic Design and Print Services
- ICTN
- Media Relations
- Publications
Web Content and Social Networking
The City of Irving strives to be the most inclusive, welcoming, respectful and understanding municipal organization in North Texas. Irving is home to one of the most diverse ZIP codes in the nation, with many religions, races, nationalities and beliefs represented. The City of Irving is dedicated to making diversity and inclusivity a priority, to continually refine and develop best practices, and to foster a participatory government. The city also acknowledges that its employees’ diversity make them uniquely qualified to serve. This is achieved by building and nurturing an employment base that better reflects the races, cultures, faiths, gender identities, generations and philosophies of the community. The goal is to create programming and engagement opportunities, implement best and emerging practices, and foster an environment of understanding and respect. This allows for equitable access to programs and services, removal of barriers for engagement, and a culture of safety, trust and belonging.THOSE WHOSE DATE OF HIRE (START DATE) IS FEBRUARY 19, 2023 THROUGH SEPTEMBER 30,2024, ARE ELIGIBLE FOR A HIRING INCENTIVE!
- Individuals hired into this position will receive $1000 after their first 30 days of employment provided there are no documented attendance or disciplinary issues.
- Employees that successfully complete their 6-month orientation period will receive an additional one-time payment of $1000 provided there are no documented attendance or disciplinary issues.
- Employees that successfully complete one year of employment without
- documented attendance or disciplinary issues will receive an additional one-time payment of $1000.
- The maximum amount of hiring incentive that an individual employee may receive is $3,000.